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Terms & Conditions

Please note that use of this website and/or taking part in a lesson constitutes the acceptance of the terms and conditions on this page. By contacting me for any reason or by booking a free trial or a paid lesson you are agreeing to receive lesson-related electronic communication from me.

Lesson Booking Process

Lessons are booked either via the booking software or in direct consultation with me either by email or verbally via Skype.

Please note I reserve the right to reject any free trial or lesson booking without explanation. In the event payment has already been made for a lesson I choose to reject, a full refund of the lesson fee will be given.

Lesson Cancellation Policy - Cancellation by the Student

You can cancel a lesson right up to the lesson start time and you will receive a full refund of the lesson fee. Alternatively, you can also reschedule a lesson without financial penalty. If you do not attend a lesson without notice for any reason at all, there is a fee of 50% of the lesson fee. This is because my lessons cannot be booked fewer than 12 hours in advance which gives me no opportunity to give your lesson time to another student. This non-attendance policy is non-negotiable and applies to cancellation for all reasons including but not limited to lack of internet connection, needing to work late, illness, traffic congestion that prevents you from arriving home in time for the lesson, social arrangements and family obligations.

Lesson Cancellation Policy - Cancellation by the Tutor

If for any reason I need to cancel your lesson, I will contact you as soon as possible by email and I will also send you a message via Skype. You will be offered the option of rescheduling your lesson for another time or of receiving a full refund of the lesson fee. To the extent permitted by law, no claims for compensation, financial or otherwise, will be accepted beyond a refund of the lesson payment for the missed lesson.

Lesson Times

It is entirely your responsibility as the student to ensure you have the correct time and date for your lesson. You will asked to choose your time zone when booking. If in any doubt about your lesson time, please contact me

Please be on time for your lesson and have your lesson materials ready. If you are late, I will wait for a maximum of 15 minutes from the scheduled lesson start time. If you arrive online within this 15 minutes, the lesson will go ahead but it will finish at the original scheduled lesson finish time and there will be no refund for the missed part of the lesson. If you do not arrive within 15 minutes of the lesson start time, the lesson will not go ahead and there will be no refund for any part of the missed lesson.

Payment Terms

Unless other arrangements have been made with me,all lessons are to be paid for in advance. All payments are made via PayPal. I will send a PayPal money request to you before the lesson.

Voice Recording of Lessons

You may not record the lesson without my written consent. Permission to record lessons is usually granted provided that you agree to record lessons strictly for your own personal use and not to share the recordings with anyone or use them in any way for any commercial purpose. 

Lesson Materials

When taking an online lesson with me, materials are emailed to you as a pdf file or as a link. All material provided is for your personal use only during the lesson and you may not copy, upload, scan, distribute, forward, sell or trade or in any other way share these materials with any other person or persons either physically or electronically.

If you stop having lessons with me, you are required to delete and/or destroy any electronic or hard copies of any and all lessons materials we have sent you in the course of your lessons with us.

You agree to use these materials entirely at your own risk and to the extent permitted by law, I will not be held responsible or liable for any claim resulting from the downloading of materials.

Links & Downloads

All links and downloads both on this website and sent to you by email are provided in good faith. However, I will not be held responsible for damage of any kind incurred if you choose to open a file or follow a link on this website or open a file or follow a link that I have sent to you.

Learning Progress

My lesson materials are chosen because they are high-quality and effective. Furthermore, I will make every effort to help you improve and reach your learning goals. However, I offer no guarantee that you will improve your English by taking a lesson or lessons with me.

General Liability

To the extent permitted by law, in no event shall I be liable for any property damage, personal injury, death, loss of use, loss of profit or consequential, indirect or incidental damages in relation to any services we provide.